1. Introduction

Welcome to our platform, where we specialize in social media engagement services, proxy solutions, and online account transactions. By accessing or using our services, you agree to comply with the terms and conditions outlined below, regardless of whether you have read them in full. These policies are designed to clarify your rights and obligations while limiting our liabilities.

2. Scope of Services

We provide a variety of digital services, including:

• Social Media Engagement: This includes packages for likes, followers, comments, views, and other types of interaction on platforms such as TikTok, Facebook, Instagram, Twitter, and YouTube.

• Proxy Services: We offer various types of proxies, including HTTP, SOCKS5, IPv4, IPv6, residential, static, and rotating proxies, to facilitate anonymous browsing and bypass geo-restrictions.

• Account Transactions: We facilitate the buying and selling of social media and online application accounts based on customer requests.

3. Terms of Use

• Compliance: You agree to use our services in accordance with the terms and policies of the respective social media platforms and the laws of your country.

• Legitimate Use Only: Services must be used for personal or legal promotional purposes. Any form of illegal activity, including fraud, malware distribution, or invasion of privacy, is strictly prohibited.

• Policy Updates: We reserve the right to change these terms at any time without prior notice. Please check back periodically for updates.

• Pricing: Prices are subject to change without notice, although payment and refund policies will remain consistent.

• Delivery Times: Any delivery timeframes provided are estimates only. We do not guarantee exact delivery times or order completion success rates.

• Abuse and Misuse: Any abuse, malicious behavior, or violation of our policies may result in suspension of your account. You may use any remaining balance before the suspension. Creating new accounts after being suspended will result in immediate termination.

4. Disclaimer of Liability

• No Liability for Damages: We are not responsible for any direct, indirect, incidental, or consequential damages (including lost data, profits, or opportunities) arising from the use of our services.

• Third-Party Platform Risks: Social media platforms may suspend accounts, remove content, or take action against your profile. We are not responsible for these risks.

• Artificial Engagement: Interactions such as likes or follows are artificial unless otherwise specified. We do not encourage misleading or fraudulent use of our services.

• Account Validity: Accounts sold may not include full profile information or posts unless clearly stated. We do not guarantee long-term functionality after delivery.

• Proxy Use Disclaimer: Proxies are intended for legal use only. We are not responsible if a proxy is blocked, misconfigured, or used for unlawful purposes.

5. Service-Specific Policies

5.1. Social Media Engagement

• We guarantee the number of interactions paid for (likes, followers, views, etc.), but we do not guarantee actual user engagement or long-term growth.

• Private accounts are not eligible for our services. Please ensure your profile is public before placing an order.

• Content violating platform policies (e.g., illegal or inappropriate materials) is strictly prohibited.

5.2. Proxy Services

• Service Types: We offer HTTP, SOCKS5, IPv4, IPv6, residential, static, and rotating proxies for legitimate purposes such as anonymity or bypassing geo-blocks.

• Warranty Policy: Proxies are covered during the subscription period. Warranty claims require your order ID and a detailed error description. We typically respond within 24–48 business hours.

• Exclusions: Warranty does not apply if the proxy was misused, bought through unofficial channels, or misconfigured by the user.

• Usage Restrictions: Using proxies for illegal activities such as hacking, phishing, or unauthorized access is strictly forbidden. You are fully liable for your actions.

• Limitation of Responsibility: We do not guarantee uninterrupted proxy performance and are not liable for damages resulting from proxy use.

5.3. Account Transactions

• Accounts are provided upon request but are not guaranteed for authenticity, security, or long-term availability after delivery.

• You are responsible for verifying and using the accounts legally and in accordance with platform policies.

6. Refund Policy

• No Direct Refunds: Payments are converted into account credit, which can be used for future orders. We do not issue refunds to original payment methods.

• No Order Cancellations: Once an order is placed, it cannot be canceled or refunded unless we fail to deliver.

• Non-Refundable Situations:

  • Orders with incorrect or private account information.

  • Orders still in progress, even if delivery is delayed.

  • Services without warranty when there's a drop in metrics (e.g., 100% follower drop).

  • Using multiple services on the same account causing data conflicts.

• Fraudulent Activity: Unauthorized payment methods or chargeback attempts will result in account termination, order cancellation, and removal of delivered services.

7. Privacy Policy

• We are committed to protecting your personal data. Information you provide (e.g., email, account details) is used solely for order fulfillment and will never be sold or shared.

• All data is encrypted and stored securely. You are responsible for safeguarding your login credentials and service-related data.

8. Legal Compliance

• You agree not to mislead others or misrepresent interaction authenticity through our services.

• Our services must be used in compliance with the laws of Vietnam and your country of operation. All legal disputes will be resolved by competent courts in Vietnam.

9. Contact Us

For support or inquiries, please contact:

Email: cskh@mualike.pro
Website: mualike.pro